Title :
Research on Personalized Service System in E-Service
Author :
Egui, Zhu ; Chongqing, Fan ; Xiaoshuang, Xu ; Qi, Luo
Author_Institution :
Hubei Univ., Wuhan
Abstract :
To meet the personalized needs of users in E-service, such as E-learning and E-commerce, a personalized service system based on E-service (PSSES) is proposed. The structure of system and key technologies of realizing user interest module, personality filtering module are introduced in the paper. After the test use of the service system by some users, we found that the system could transform recessive demand to obvious demand for users. Thus, we thought it might be a practical solution to meet personalized needs of users essentially.
Keywords :
Web services; adaptive filters; personal computing; e-commerce; e-learning; e-service; obvious demand; personality filtering module; personalized service system; recessive demand; user interest module; Chemical technology; Chemistry; Computer science education; Educational institutions; Educational technology; Electronic learning; Feedback; Filtering; Filters; Knowledge acquisition; E-commerce; E-learning; adaptive filtering; personalized needs;
Conference_Titel :
Service Systems and Service Management, 2007 International Conference on
Conference_Location :
Chengdu
Print_ISBN :
1-4244-0885-7
Electronic_ISBN :
1-4244-0885-7
DOI :
10.1109/ICSSSM.2007.4280224
