• DocumentCode
    3137464
  • Title

    A Collaborate Contract to Retain Long Term Relationship and Quality Improvement in Supply Chains

  • Author

    Liu, Xiangrong ; Partovi, Fariborz

  • Author_Institution
    Drexel Univ., Philadelphia
  • fYear
    2007
  • fDate
    9-11 June 2007
  • Firstpage
    1
  • Lastpage
    5
  • Abstract
    This paper builds a new collaborative contract that stresses on long-term relationship between a single supplier and a single retailer in a supply chain. This relationship is based on commitment and trust within the supply chain. Both participants of the supply chain take effort to improve quality. The objective function of the proposed model is to maximize the total revenue of the supplier as well as that of the buyer. The new contract takes the quality issue in addition to the unobservable commitment issue into consideration.
  • Keywords
    customer relationship management; quality management; supply chain management; collaborate contract; long term relationship; quality improvement; single retailer; supply chains; Collaboration; Contracts; Costs; Educational institutions; Ethics; Hazards; Raw materials; Stress; Supply chain management; Supply chains; long-term relationship; moral hazard; quality improvement; supply chain management;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Service Systems and Service Management, 2007 International Conference on
  • Conference_Location
    Chengdu
  • Print_ISBN
    1-4244-0885-7
  • Electronic_ISBN
    1-4244-0885-7
  • Type

    conf

  • DOI
    10.1109/ICSSSM.2007.4280231
  • Filename
    4280231