DocumentCode
3137464
Title
A Collaborate Contract to Retain Long Term Relationship and Quality Improvement in Supply Chains
Author
Liu, Xiangrong ; Partovi, Fariborz
Author_Institution
Drexel Univ., Philadelphia
fYear
2007
fDate
9-11 June 2007
Firstpage
1
Lastpage
5
Abstract
This paper builds a new collaborative contract that stresses on long-term relationship between a single supplier and a single retailer in a supply chain. This relationship is based on commitment and trust within the supply chain. Both participants of the supply chain take effort to improve quality. The objective function of the proposed model is to maximize the total revenue of the supplier as well as that of the buyer. The new contract takes the quality issue in addition to the unobservable commitment issue into consideration.
Keywords
customer relationship management; quality management; supply chain management; collaborate contract; long term relationship; quality improvement; single retailer; supply chains; Collaboration; Contracts; Costs; Educational institutions; Ethics; Hazards; Raw materials; Stress; Supply chain management; Supply chains; long-term relationship; moral hazard; quality improvement; supply chain management;
fLanguage
English
Publisher
ieee
Conference_Titel
Service Systems and Service Management, 2007 International Conference on
Conference_Location
Chengdu
Print_ISBN
1-4244-0885-7
Electronic_ISBN
1-4244-0885-7
Type
conf
DOI
10.1109/ICSSSM.2007.4280231
Filename
4280231
Link To Document