Title :
An Empirical Analysis on the Influence Factors of the Job Satisfaction from Knowledge Workers in Service Line
Author_Institution :
Zhejiang Wanli Univ., Ningbo
Abstract :
Based on the job satisfaction theories, this paper studied the influence factors of the job satisfaction from knowledge workers in service line, and received 117 effective answered questionnaires. Data analysis showed that the factors affecting the job satisfaction of knowledge workers included leadership behavior and organizational atmosphere, working environment and condition, job itself and material reward from job.
Keywords :
human resource management; labour resources; organisational aspects; data analysis; influence factors; job satisfaction; knowledge workers; leadership behavior; material reward; organizational atmosphere; service line; working environment; Atmosphere; Data analysis; Globalization; Government; Human resource management; Job design; Logic; Psychology; Security; influence factors; job satisfaction; knowledge workers; service line;
Conference_Titel :
Service Systems and Service Management, 2007 International Conference on
Conference_Location :
Chengdu
Print_ISBN :
1-4244-0885-7
Electronic_ISBN :
1-4244-0885-7
DOI :
10.1109/ICSSSM.2007.4280270
