DocumentCode
3138914
Title
2007 International Conference on Service Systems and Service Management
fYear
2007
fDate
9-11 June 2007
Abstract
The following topics were dealt with: service strategy; service innovation; service quality management; service performance evaluation; customer relationship management; service operations management; decision techniques; risk management; data mining; artificial intelligence; service information; e-commerce; Web service; supply chain coordination; and logistics management.
Keywords
Web services; artificial intelligence; customer relationship management; data mining; decision making; electronic commerce; innovation management; quality management; risk management; service industries; supply chain management; supply chains; Web service; artificial intelligence; customer relationship management; data mining; decision technique; e-commerce; logistics management; risk management; service innovation; service performance evaluation; service quality management; service strategy; supply chain coordination;
fLanguage
English
Publisher
ieee
Conference_Titel
Service Systems and Service Management, 2007 International Conference on
Conference_Location
Chengdu
Print_ISBN
1-4244-0884-9
Electronic_ISBN
1-4244-0885-7
Type
conf
DOI
10.1109/ICSSSM.2007.4280309
Filename
4280309
Link To Document