User acceptance of videoconferencing: perceptions of task characteristics and media traits

While there are several theoretical models that might explain the acceptance and usage of videoconferencing systems, little empirical research has been conducted to corroborate these theories and to establish which factors are important to videoconferencing participants. This study draws on the trait theories of media selection to assess the associations between user acceptance of videoconferencing technology and user perceptions of task characteristics and media traits. The findings show that perceptions of task characteristics and media traits are associated with the perceived utility and ease-of-use of videoconferencing systems.