A test of the technology acceptance model: the case of cellular telephone adoption

This paper examines patterns of cellular phone adoption and usage in an urban setting. One hundred and seventy-six cellular telephone users were surveyed about their patterns of usage, demographic and socio-economic characteristics, perceptions about the technology, and their motivations to use cellular services. The results of this study confirm that users´ perceptions are significantly associated with their motivation to use cellular phones. Specifically, perceived ease of use was found to have significant effects on users´ extrinsic and intrinsic motivations; apprehensiveness about cellular technology had a negative effect on intrinsic motivations. Implications of these findings for practice and research are examined.