Title :
Emergency Communication: Case Study of Problematics in Public Discourse Regarding Hurricane Risks and Hazards
Author :
Smith, Catherine F. ; Kain, Donna J. ; Ward, Heather ; Thuman, Roberta
Author_Institution :
East Carolina Univ., Greenville
Abstract :
We report an ongoing case study of hurricane risk and hazard communication by emergency managers, local government public information officers, and populations residing in eastern North Carolina´s coastal zone. Our approach is to look at communication about hazards and risks from official and unofficial sources and public behavior together, understanding risk and hazard communication as public discourse. For analytic purposes we distinguish instrumental (governmental and organizational) and communal (conversational and everyday) strands of discourse to identify problematic conditions for risk and emergency communication. Preliminary findings apply to the public information- perception-behavior relationship as it affects response to weather-related natural disasters. Keywords: emergency communication, risk communication, public information, discourse analysis.
Keywords :
emergency services; hazards; local government; public administration; risk analysis; storms; telecommunication services; emergency communication; emergency managers; hazard communication; hurricane risks; local government public information officers; populations; problematic conditions; public discourse; public information-perception-behavior relationship; weather-related natural disasters; Bridges; Disaster management; Hazards; Hurricanes; Instruments; Local government; Risk analysis; Risk management; Sea measurements; Storms; discourse analysis; emergency communication; public information; risk communication;
Conference_Titel :
Professional Communication Conference, 2007. IPCC 2007. IEEE International
Conference_Location :
Seattle, WA
Print_ISBN :
978-1-4244-1242-6
Electronic_ISBN :
978-1-4244-1243-3
DOI :
10.1109/IPCC.2007.4464046