A comparative analysis of organizational innovation in two Japanese SMES groups generated by information communication technology

This paper focuses on factors which promote organizational innovation through ICT use by applying the index based on AHP. In so doing, two groups, one developed SMEs and the other underdeveloped, are compared in one model. Organizational innovations generated by the introduction of ICT are classified by the following four types: (i) the number of PCs owned, (ii) number of PCs connected to networks such as LAN, (iii) extent to which software that contributes to the efficient utilization of managerial resources has been implemented, and (iv) Internet use. The index of organizational innovation generated by above ICT introduction is calculated by the AHP (Analytical Hierarchical Process).