Towards Reputation Systems applied to Communities of Practice

Author

Cruz, Claudia C P ; Gouvêa, Maria Teresa A ; Motta, Claudia L R ; Santoro, Flávia M.

Author_Institution

UFRJ, Rio de Janeiro

fYear

2007

fDate

26-28 April 2007

Firstpage

74

Lastpage

79

Abstract

Communities of practice (CoPs) encourage the exchange of experiences within organizations, but there is a risk involved in regard to the quality of participation. For this reason, it is important to provide a means for the community to be able to recognize the reliability and usefulness of the participation of individuals involved. This paper presents a proposal for the use of reputation systems in CoPs in order to assist users in creating relationships for honest and useful participation, based on trust, for the benefit of the entire community.

Keywords

business data processing; groupware; knowledge management; CSCW; collaborative organizational learning; communities of practice; knowledge sharing; reputation system; social network; Collaboration; Collaborative work; Costs; Delay; Feedback; Internet; Knowledge management; Process design; Social network services; Virtual environment; CSCW; Collaborative Learning; Community of Practice; Organizational Learning; Reputation Systems; Social Networks;

fLanguage

English

Publisher

ieee

Conference_Titel

Computer Supported Cooperative Work in Design, 2007. CSCWD 2007. 11th International Conference on

Conference_Location

Melbourne, Vic.

Print_ISBN

1-4244-0963-2

Electronic_ISBN

1-4244-0963-2

Type

conf

DOI

10.1109/CSCWD.2007.4281413

Filename

4281413