Title :
Towards Reputation Systems applied to Communities of Practice
Author :
Cruz, Claudia C P ; Gouvêa, Maria Teresa A ; Motta, Claudia L R ; Santoro, Flávia M.
Author_Institution :
UFRJ, Rio de Janeiro
Abstract :
Communities of practice (CoPs) encourage the exchange of experiences within organizations, but there is a risk involved in regard to the quality of participation. For this reason, it is important to provide a means for the community to be able to recognize the reliability and usefulness of the participation of individuals involved. This paper presents a proposal for the use of reputation systems in CoPs in order to assist users in creating relationships for honest and useful participation, based on trust, for the benefit of the entire community.
Keywords :
business data processing; groupware; knowledge management; CSCW; collaborative organizational learning; communities of practice; knowledge sharing; reputation system; social network; Collaboration; Collaborative work; Costs; Delay; Feedback; Internet; Knowledge management; Process design; Social network services; Virtual environment; CSCW; Collaborative Learning; Community of Practice; Organizational Learning; Reputation Systems; Social Networks;
Conference_Titel :
Computer Supported Cooperative Work in Design, 2007. CSCWD 2007. 11th International Conference on
Conference_Location :
Melbourne, Vic.
Print_ISBN :
1-4244-0963-2
Electronic_ISBN :
1-4244-0963-2
DOI :
10.1109/CSCWD.2007.4281413
