Title :
A model proposal for usability scoring of websites
Author :
Cakir, Ceren Buket ; Oztaysi, B.
Author_Institution :
Istanbul Tech. Univ., Istanbul, Turkey
Abstract :
Usability has become a very critical factor for the success of a website. The study focuses on constructing a scoring model of websites that is based on observed usability test data. In the proposed model, the first usability test is designed including 4 important tasks. These tasks include finding information in the website about MMS regulations, calling fees, searching for IMEI numbers, and listing shop addresses. The usability test is followed by multi-attribute decision making model for the purpose of obtaining a usability score of the websites.
Keywords :
Web sites; decision making; software reusability; task analysis; Web sites; multiattribute decision making; usability scoring; usability test data; Acceleration; Banking; Decision making; Fuzzy set theory; GSM; Internet; Proposals; Testing; Usability; Web sites; Analytic Hierarchy Process; Scoring; Usability; Utility Function;
Conference_Titel :
Computers & Industrial Engineering, 2009. CIE 2009. International Conference on
Conference_Location :
Troyes
Print_ISBN :
978-1-4244-4135-8
Electronic_ISBN :
978-1-4244-4136-5
DOI :
10.1109/ICCIE.2009.5223495
