Title :
End-user computing: determinants of user behavior
Author :
Gogan, Janis L. ; Porter, Leslie R.
Author_Institution :
Sch. of Manage., Boston Univ., MA, USA
Abstract :
A framework describing the presumed determinants of end-user behavior is proposed. It is based on case studies in various organizations, an in-depth field study in public accounting firms, and a review of relevant literature. The framework, comprised of a work context, an individual context, and a social context, suggests the mechanisms by which users are influenced to begin, stop or continue using end-user tools. The framework helps practitioners to identify leverage points and blind spots in the ways in which end-user computing is promoted within their organizations
Keywords :
DP management; behavioural sciences; economic and sociologic effects; DP management; end-user behavior; end-user computing; individual context; public accounting firms; social context; user behavior; work context; Application software; Computer applications; Context modeling; Data processing; Engineering profession; Keyboards; Microcomputers; Personal communication networks; Portfolios; Software tools;
Conference_Titel :
System Sciences, 1989. Vol.IV: Emerging Technologies and Applications Track, Proceedings of the Twenty-Second Annual Hawaii International Conference on
Conference_Location :
Kailua-Kona, HI
Print_ISBN :
0-8186-1914-7
DOI :
10.1109/HICSS.1989.48146