Title :
A survey of current information center practices in southern California
Author :
Chian, Sara ; Nelson, Vincent ; Walls, Joseph G.
Author_Institution :
Sch. of Bus. Adm., Univ. of Southern California, Los Angeles, CA, USA
Abstract :
Current information center (IC) practices are compared with practices prescribed in the literature. This has been accomplished by surveying several southern California ICs using semistructured questionnaires during onsite interviews. Preliminary findings based on data from three sites are reported. The results were mixed, showing both convergence and divergence with prescriptions in the literature
Keywords :
computer facilities; information centres; technical support services; USA; computer facilities; end user computing; information center practices; southern California; technical support services; Availability; Companies; Convergence; Data analysis; Data processing; Educational programs; History; Information analysis; Information management; Instruments;
Conference_Titel :
System Sciences, 1989. Vol.IV: Emerging Technologies and Applications Track, Proceedings of the Twenty-Second Annual Hawaii International Conference on
Conference_Location :
Kailua-Kona, HI
Print_ISBN :
0-8186-1914-7
DOI :
10.1109/HICSS.1989.48164
