DocumentCode
3167312
Title
Data communications network diagnostic advisor
Author
Derbort, Herman J. ; Cobb, John W.
Author_Institution
Federal Express Corp., Memphis, TN, USA
fYear
1990
fDate
1-4 Apr 1990
Firstpage
533
Abstract
An expert system that supports the diagnosis of problems related to the data communication network is described. The system assists help desk analysts of varying skill levels in a network control center. The network control center, system architecture, and initial test results are described
Keywords
computer networks; expert systems; testing; communication network; data communications; expert system; network control center; network diagnostic advisor; system architecture; Clocks; Computer peripherals; Data communication; Diagnostic expert systems; Graphics; Hardware; Maintenance; Packaging; Real time systems; Tracking;
fLanguage
English
Publisher
ieee
Conference_Titel
Southeastcon '90. Proceedings., IEEE
Conference_Location
New Orleans, LA
Type
conf
DOI
10.1109/SECON.1990.117873
Filename
117873
Link To Document