DocumentCode
3167848
Title
Mechanism of the impact of online social network on enterprise e-business model
Author
Tu, Yan ; Sun, Baowen
Author_Institution
Inf. Sch., Central Univ. of Finance & Econ., Beijing, China
fYear
2011
fDate
8-10 Aug. 2011
Firstpage
431
Lastpage
434
Abstract
Enterprises have become increasingly dependent on online social network to carry out beneficial e-business model and achieve better performance. This paper aims to explain and demonstrate how an online social network environment where enterprise cooperative behaviors and interaction structures coevolve influence enterprise business model. By constructing components model of enterprise business model based on the customer relationship management, infrastructure management, financial model, and product/service and analyzing characteristics differences between online social network and traditional social network, the mechanism of the impact of online social network on enterprises´ e-business model is shown. The results indicate that the effective enterprises relationship structure in the online social network can promote enterprises to improve their competitive advantage and enhance organizational performance.
Keywords
Internet; corporate modelling; customer relationship management; electronic commerce; financial management; organisational aspects; social networking (online); customer relationship management; e-business model; enterprise business model; enterprise cooperative behavior; financial model; infrastructure management; interaction structures; online social network; organizational performance; Analytical models; Business; Economics; Finance; Presses; Social network services; Sun; Co-evolution; E-business Model; Mechanism of the Impact; Online Social Network;
fLanguage
English
Publisher
ieee
Conference_Titel
Artificial Intelligence, Management Science and Electronic Commerce (AIMSEC), 2011 2nd International Conference on
Conference_Location
Deng Leng
Print_ISBN
978-1-4577-0535-9
Type
conf
DOI
10.1109/AIMSEC.2011.6010288
Filename
6010288
Link To Document