Title :
Design and Implementation of University Educational Decision Support System on the Students Satisfaction Survey
Author :
Dongsheng, Zhao ; Wenjing, Jia
Author_Institution :
Inf. Eng. Coll., Capital Normal Univ., Beijing, China
Abstract :
Face the impact of college enrollment for higher education, Chinese universities must be based on student-centered, attention to the students as customers, strengthen education management, improve the educational quality. The universities may have an edge on the candidates competition. Student satisfaction surveys based on the perspective of the students, provide the school´s decision-makers a wealth of valuable information. This study designs a university educational decision support system mainly based on student satisfaction survey data. Built up a student satisfaction data warehouse, which basic student satisfaction survey database, student evaluation database and student status database. Design the technology system is established which data warehouse technology, OLAP and OLAM. The decision support system has the characteristics of student-centered, visualization and analysis in depth, which provides school´s educational management capabilities.
Keywords :
customer satisfaction; data mining; data warehouses; decision support systems; educational administrative data processing; educational institutions; Chinese university; OLAM; OLAP; data warehouse; education management; educational quality improvement; higher education; student evaluation database; student satisfaction data warehouse; student status database; students satisfaction survey database; university educational decision support system; Artificial intelligence; Data mining; Data warehouses; Decision making; Decision support systems; Educational institutions; Information retrieval; Systems engineering education; Visual databases; Warehousing;
Conference_Titel :
Computer Science-Technology and Applications, 2009. IFCSTA '09. International Forum on
Conference_Location :
Chongqing
Print_ISBN :
978-0-7695-3930-0
Electronic_ISBN :
978-1-4244-5423-5
DOI :
10.1109/IFCSTA.2009.344