• DocumentCode
    3178461
  • Title

    Design and Implementation of University Educational Decision Support System on the Students Satisfaction Survey

  • Author

    Dongsheng, Zhao ; Wenjing, Jia

  • Author_Institution
    Inf. Eng. Coll., Capital Normal Univ., Beijing, China
  • Volume
    3
  • fYear
    2009
  • fDate
    25-27 Dec. 2009
  • Firstpage
    428
  • Lastpage
    430
  • Abstract
    Face the impact of college enrollment for higher education, Chinese universities must be based on student-centered, attention to the students as customers, strengthen education management, improve the educational quality. The universities may have an edge on the candidates competition. Student satisfaction surveys based on the perspective of the students, provide the school´s decision-makers a wealth of valuable information. This study designs a university educational decision support system mainly based on student satisfaction survey data. Built up a student satisfaction data warehouse, which basic student satisfaction survey database, student evaluation database and student status database. Design the technology system is established which data warehouse technology, OLAP and OLAM. The decision support system has the characteristics of student-centered, visualization and analysis in depth, which provides school´s educational management capabilities.
  • Keywords
    customer satisfaction; data mining; data warehouses; decision support systems; educational administrative data processing; educational institutions; Chinese university; OLAM; OLAP; data warehouse; education management; educational quality improvement; higher education; student evaluation database; student satisfaction data warehouse; student status database; students satisfaction survey database; university educational decision support system; Artificial intelligence; Data mining; Data warehouses; Decision making; Decision support systems; Educational institutions; Information retrieval; Systems engineering education; Visual databases; Warehousing;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Computer Science-Technology and Applications, 2009. IFCSTA '09. International Forum on
  • Conference_Location
    Chongqing
  • Print_ISBN
    978-0-7695-3930-0
  • Electronic_ISBN
    978-1-4244-5423-5
  • Type

    conf

  • DOI
    10.1109/IFCSTA.2009.344
  • Filename
    5384912