DocumentCode
3178461
Title
Design and Implementation of University Educational Decision Support System on the Students Satisfaction Survey
Author
Dongsheng, Zhao ; Wenjing, Jia
Author_Institution
Inf. Eng. Coll., Capital Normal Univ., Beijing, China
Volume
3
fYear
2009
fDate
25-27 Dec. 2009
Firstpage
428
Lastpage
430
Abstract
Face the impact of college enrollment for higher education, Chinese universities must be based on student-centered, attention to the students as customers, strengthen education management, improve the educational quality. The universities may have an edge on the candidates competition. Student satisfaction surveys based on the perspective of the students, provide the school´s decision-makers a wealth of valuable information. This study designs a university educational decision support system mainly based on student satisfaction survey data. Built up a student satisfaction data warehouse, which basic student satisfaction survey database, student evaluation database and student status database. Design the technology system is established which data warehouse technology, OLAP and OLAM. The decision support system has the characteristics of student-centered, visualization and analysis in depth, which provides school´s educational management capabilities.
Keywords
customer satisfaction; data mining; data warehouses; decision support systems; educational administrative data processing; educational institutions; Chinese university; OLAM; OLAP; data warehouse; education management; educational quality improvement; higher education; student evaluation database; student satisfaction data warehouse; student status database; students satisfaction survey database; university educational decision support system; Artificial intelligence; Data mining; Data warehouses; Decision making; Decision support systems; Educational institutions; Information retrieval; Systems engineering education; Visual databases; Warehousing;
fLanguage
English
Publisher
ieee
Conference_Titel
Computer Science-Technology and Applications, 2009. IFCSTA '09. International Forum on
Conference_Location
Chongqing
Print_ISBN
978-0-7695-3930-0
Electronic_ISBN
978-1-4244-5423-5
Type
conf
DOI
10.1109/IFCSTA.2009.344
Filename
5384912
Link To Document