• DocumentCode
    3180770
  • Title

    How e-servicescapes influnce consumers´ purchase intentions

  • Author

    Mu, Lin ; Zheng, Qiuying ; Cao, Hua Rui ; Cao, Haiying

  • Author_Institution
    Bus. Inst., Tianjin Univ. of Finance & Econ., Tianjin, China
  • fYear
    2011
  • fDate
    8-10 Aug. 2011
  • Firstpage
    2131
  • Lastpage
    2134
  • Abstract
    The 21st century is the information age, along with the development of network technology and e-commerce, online shopping gradually replacing the traditional mode of shopping and become a new channel. How to stand out in many sites, how to attract online consumers to produce buying behavior? All these requirements need the e-marketing support. Thus, social traditional and material marketing model is undergoing many profound changes. Network marketing has become an important marketing way. Among them, the perfect for network servicescapes is the first step in network marketing. This paper introduces the concept of e-servicescapes, analysis the impact of e-servicescapes on online consumers´ purchase intentions, building the framework and finally providing marketing suggestions for the network marketing staffs.
  • Keywords
    Internet; consumer behaviour; electronic commerce; purchasing; retail data processing; buying behavior; consumer purchase intention; e-commerce; e-marketing; e-servicescapes; information age; material marketing model; network marketing; network servicescapes; network technology; online consumer; online shopping; social traditional marketing model; Business; Economics; Educational institutions; Finance; Internet; Materials; Mathematical model; E-servicescapes; Purchase Intentions; Trust;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Artificial Intelligence, Management Science and Electronic Commerce (AIMSEC), 2011 2nd International Conference on
  • Conference_Location
    Deng Leng
  • Print_ISBN
    978-1-4577-0535-9
  • Type

    conf

  • DOI
    10.1109/AIMSEC.2011.6010956
  • Filename
    6010956