DocumentCode
3180770
Title
How e-servicescapes influnce consumers´ purchase intentions
Author
Mu, Lin ; Zheng, Qiuying ; Cao, Hua Rui ; Cao, Haiying
Author_Institution
Bus. Inst., Tianjin Univ. of Finance & Econ., Tianjin, China
fYear
2011
fDate
8-10 Aug. 2011
Firstpage
2131
Lastpage
2134
Abstract
The 21st century is the information age, along with the development of network technology and e-commerce, online shopping gradually replacing the traditional mode of shopping and become a new channel. How to stand out in many sites, how to attract online consumers to produce buying behavior? All these requirements need the e-marketing support. Thus, social traditional and material marketing model is undergoing many profound changes. Network marketing has become an important marketing way. Among them, the perfect for network servicescapes is the first step in network marketing. This paper introduces the concept of e-servicescapes, analysis the impact of e-servicescapes on online consumers´ purchase intentions, building the framework and finally providing marketing suggestions for the network marketing staffs.
Keywords
Internet; consumer behaviour; electronic commerce; purchasing; retail data processing; buying behavior; consumer purchase intention; e-commerce; e-marketing; e-servicescapes; information age; material marketing model; network marketing; network servicescapes; network technology; online consumer; online shopping; social traditional marketing model; Business; Economics; Educational institutions; Finance; Internet; Materials; Mathematical model; E-servicescapes; Purchase Intentions; Trust;
fLanguage
English
Publisher
ieee
Conference_Titel
Artificial Intelligence, Management Science and Electronic Commerce (AIMSEC), 2011 2nd International Conference on
Conference_Location
Deng Leng
Print_ISBN
978-1-4577-0535-9
Type
conf
DOI
10.1109/AIMSEC.2011.6010956
Filename
6010956
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