The role of paperless manuals and integrated diagnostics in improving maintenance

Author

Conway, Cheryl Ventura

Author_Institution

Allied-Signal Aerospace Co., Teterboro, NJ, USA

fYear

1992

fDate

18-22 May 1992

Firstpage

985

Abstract

The author presents two models of the conditions affecting maintenance. It is shown that maintenance conditions act to degrade diagnosis to a much greater extent than they degrade non-troubleshooting (NTS) maintenance. A detailed examination of diagnosis and NTS maintenance indicated that the difference in the conditions´ impact is caused by properties of decision-making and the large amount of decision-making involved in diagnosis alone. The models can be used to identify the main sources of maintenance problems, and technologies capable of addressing problems at the source. They can also be used to predict fruitful areas for research and development, and for focusing research and development resources. An example of this use of the models is provided, focusing on inadequate or ineffective maintenance procedures as a source of problems degrading maintenance

Keywords

aerospace computing; aerospace testing; maintenance engineering; aerospace testing; aircraft; decision-making; hypermedia; integrated diagnostics; interactive electronic technical manuals; models; nontroubleshooting maintenance; online manuals; paperless manuals; Aerospace materials; Aerospace testing; Decision making; Degradation; Libraries; Manuals; Materials testing; Research and development; Statistics; System testing;

fLanguage

English

Publisher

ieee

Conference_Titel

Aerospace and Electronics Conference, 1992. NAECON 1992., Proceedings of the IEEE 1992 National

Conference_Location

Dayton, OH

Print_ISBN

0-7803-0652-X

Type

conf

DOI

10.1109/NAECON.1992.220474

Filename

220474