GAIA risks - a service-based framework to manage project risks

In the last years the software development industry has faced a lot of challenges to create solutions of quality which fit to the market volatility and the constant technology improvements. Thus, the high number of uncertainties leads to high levels of risk, making necessary incorporate, to the software development process, efficient methodologies to manage the risks. In order to make the adoption of these activities simple, this study presents a framework, called GAIA Risks. This framework aims to quantify the risk management within a software development process and, through maturity levels, services and a well-defined deployment process, provide paths for its improvement. To validate the GAIA Risks framework the deployment process was applied into an organization until the risk management activities reach the highest maturity level.