DocumentCode
3187322
Title
Notice of Retraction
The study on staff management of service shop
Author
Xiaoxu Wang ; Junchang Xu
Author_Institution
Coll. of Bus. Adm., Changchun Univ. of Technol., Changchun, China
fYear
2011
fDate
8-10 Aug. 2011
Firstpage
3567
Lastpage
3570
Abstract
Notice of Retraction
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
American service marketing expert, Roger Schmenner divided service industry into four categories according to customization and degree of interaction, labor-intensive. In this artical, authors analyzed staff management of service shop, and proposed the marketing strategy.
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
American service marketing expert, Roger Schmenner divided service industry into four categories according to customization and degree of interaction, labor-intensive. In this artical, authors analyzed staff management of service shop, and proposed the marketing strategy.
Keywords
marketing; personnel; service industries; customization; marketing strategy; service industry; service shop; staff management; Authorization; Companies; Conferences; Educational institutions; Standards organizations; Training; capital-intensive; customization; internal marketing; service shop;
fLanguage
English
Publisher
ieee
Conference_Titel
Artificial Intelligence, Management Science and Electronic Commerce (AIMSEC), 2011 2nd International Conference on
Conference_Location
Dengleng
Print_ISBN
978-1-4577-0535-9
Type
conf
DOI
10.1109/AIMSEC.2011.6011303
Filename
6011303
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