DocumentCode

318879

Title

Complex Sales Negotiation Selling Complex Services: A New Tool At U S West

Author

Vezina, Jim ; Herbert, Donna A. ; Kinnison, Vicki L.

Author_Institution

Carnegie Group, Inc., PA

Volume

2

fYear

1994

fDate

14-17 Feb 1994

Firstpage

623

Lastpage

634

Keywords

Availability; Customer service; Error analysis; Feedback; ISDN; Knowledge based systems; Marketing and sales; Personnel; Pressing; Streaming media;

fLanguage

English

Publisher

ieee

Conference_Titel

Network Operations and Management Symposium, 1994. Symposium Record., 1994 IEEE

Print_ISBN

0-7803-1811-0

Type

conf

DOI

10.1109/NOMS.1994.644156

Filename

644156