DocumentCode
3190072
Title
The research on the service features of men´s wear retailing website in China
Author
Yi, Zhang
Author_Institution
Protective Clothing Res. Center, Donghua Univ., Shanghai, China
fYear
2011
fDate
8-10 Aug. 2011
Firstpage
6874
Lastpage
6877
Abstract
As an emerging retailing channel, Internet has gained more and more attentions of fashion retailing company all over the world in recent years. Some men´s wear retailing website relied on the superiority of online retailing to create high quota achievement. However, the service variation method of clothing retailing website, which is the essential process, hasn´t a standard evaluation criteria yet. This paper analyzed the development situation and carried out the conclusions from the aspects as follows: 1) 36 features of website service were concluded, which have some inherent characteristic correlation; 2) After analyzing the 36 features, we simplified them into the following seven factors: faster browsing factor, logistics tracking factor, after sale protection factor, the text information factor, the real experience factor, diversity factor and fast shopping factor.
Keywords
Internet; Web sites; clothing; logistics data processing; retail data processing; Chinese men wear retailing Web site; Internet; after-sale protection factor; browsing factor; clothing retailing Web site; diversity factor; fashion retailing company; logistics tracking factor; online retailing; service variation method; text information factor; Clothing; Color; Credit cards; Internet; Logistics; Marketing and sales; Navigation; e-marketing; men´s wear; retailing website; service features;
fLanguage
English
Publisher
ieee
Conference_Titel
Artificial Intelligence, Management Science and Electronic Commerce (AIMSEC), 2011 2nd International Conference on
Conference_Location
Deng Leng
Print_ISBN
978-1-4577-0535-9
Type
conf
DOI
10.1109/AIMSEC.2011.6011444
Filename
6011444
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