Content development for a Web-based system devoted to flight dispatcher icing training

In the airline industry, flight dispatchers are responsible for planning aircraft routes safely and economically. Training is essential to help dispatchers understand when and where icing may occur and what to do when it does. The goal of this project was to develop content for a Web-based system devoted to flight dispatcher icing training. The content addresses basic meteorology and weather product interpretation so that flight dispatchers can learn how to determine where icing is and might form. It also includes scenarios to support the flight dispatcher decision making process. To develop the content, we collaborated with a regional airline and a major domestic airline. This paper describes the progress to date on the content development effort. For each content area, the lesson objectives and topic content are described. The paper also discusses the remaining effort required to complete the content development process