Title :
The utilisation of IS evaluation a HIS case study
Author :
Song, Xingchen ; Letch, Nick ; Xu, Linjie ; Huang, Kaifeng
Author_Institution :
Bus. Sch., Univ. of Western Australia, Perth, WA, Australia
Abstract :
Evaluation is important to the success of IS projects. Research shows that effective evaluation of IS projects can be useful to organizations in both the short and longer terms and can serve multiple purposes. However, in practice IS evaluation is often used in an ad hoc manner. This study attempts to raise awareness of the use of evaluation by investigating how IS evaluation is actually used in practice. Through a brief literature review of aspects of IS evaluation use and the role of stakeholders in evaluation, a theoretical framework for describing the relationship between stakeholder involvement, evaluation outcomes and process, and the use of evaluation is proposed. A case study of a HIS project of a local hospital in China is conducted to illustrate the components of the framework. One major finding is the identification of the details of instrumental, conceptual and symbolic use of HIS project evaluation.
Keywords :
hospitals; medical information systems; project management; China; HIS case study; HIS project evaluation; IS evaluation utilization; IS projects; evaluation outcomes; evaluation process; hospital information system; local hospital; stakeholder involvement; Computers; Programmable logic arrays; Training; HIS; IS evaluation; case study; evaluation use; utilisation of evaluation;
Conference_Titel :
Information Technology in Medicine and Education (ITME), 2012 International Symposium on
Conference_Location :
Hokodate, Hokkaido
Print_ISBN :
978-1-4673-2109-9
DOI :
10.1109/ITiME.2012.6291462