Title :
Monitoring e-business Web services usage through a log based architecture
Author :
Da Cruz, Sérgio Manuel Serra ; Campos, Maria Luiza M ; Pires, Paulo F. ; Campos, Linair Maria
Author_Institution :
Departamento de Ciencia da Computacao, Univ. Fed. do Rio de Janeiro, Brazil
Abstract :
The emergence of Web services represents a significant advance in the continuing evolution of e-business. In order to fully explore business opportunities provided by this paradigm, it is important to track its utilization. This can be done through the use of logging facilities. However, current Web logging approaches do not contemplate Web services utilization. This paper presents a Web services logging architecture based on SOAP intermediaries that captures comprehensive services usage information, which can be explored to improve B2B and B2C transactions by providing feedback on customer electronic behavior.
Keywords :
Internet; data mining; electronic commerce; monitoring; B2B transactions; B2C transactions; SOAP; Web logging; Web service usage monitoring; Web services utilization; customer electronic behavior; e-business evolution; log based architecture; Availability; Computer architecture; Consumer electronics; Feedback; Monitoring; Navigation; Service oriented architecture; Simple object access protocol; Web server; Web services;
Conference_Titel :
Web Services, 2004. Proceedings. IEEE International Conference on
Print_ISBN :
0-7695-2167-3
DOI :
10.1109/ICWS.2004.1314724