• DocumentCode
    3206628
  • Title

    In-house communication support system utilizing social network

  • Author

    Takeuchi, Susumu ; Teranishi, Yuuichi ; Harumoto, Kaname ; Shimojo, Shinji ; Akiyoshi, Masanori ; Komoda, Norihisa

  • Author_Institution
    Osaka Univ., Suita
  • fYear
    2007
  • fDate
    23-26 July 2007
  • Firstpage
    375
  • Lastpage
    381
  • Abstract
    Almost all companies are now utilizing computer networks to support a speedier and more effective in-house information-sharing and communication. However, existing systems are unable to support to enhance communications between users. Therefore, in our research, we implemented an in-house communication support system that integrates the "information propagation model" and "discussion forums." The former is proposed to realize word-of-mouth communication in a social network, while the latter is where users are allocated and discussions are carried out. By applying the system in a real company, we found our system has an effect to enhance communication in the real world and human relations.
  • Keywords
    computer mediated communication; computer networks; information networks; computer networks; discussion forums; in-house communication support system; in-house information-sharing; information propagation model; social network; word-of-mouth communication; Application software; Blogs; Computer networks; Discussion forums; Humans; Information filtering; Information filters; Information science; Multimedia systems; Social network services;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    E-Commerce Technology and the 4th IEEE International Conference on Enterprise Computing, E-Commerce, and E-Services, 2007. CEC/EEE 2007. The 9th IEEE International Conference on
  • Conference_Location
    Tokyo
  • Print_ISBN
    0-7695-2913-5
  • Type

    conf

  • DOI
    10.1109/CEC-EEE.2007.55
  • Filename
    4285236