Demand for quality-differentiated network services

Author

Edell, Richard ; Varaiya, Pravin

Author_Institution

Dept. of Electr. Eng. & Comput. Sci., California Univ., Berkeley, CA, USA

Volume

3

fYear

1997

fDate

10-12 Dec 1997

Firstpage

2922

Abstract

Future growth of Internet and related network services depends upon how these services are marketed. Two decisions are involved: the division of services into quality-differentiated market segments, and the pricing structure of each segment. Successful growth requires service providers to offer combinations of quality and price that match user need. But to do this providers must understand the structure of user demand. Such understanding is lacking at present. The paper describes a market experiment to estimate the demand for network services. INDEX-the Internet Demand Experiment-has two objectives: 1. Measurement of user demand for Internet access as a function of quality of service (QoS), pricing structure, and application; 2. Demonstration of an end-to-end system that provides access to a diverse group of users at attractive price-quality combinations

Keywords

Internet; economics; human factors; INDEX; Internet; Internet Demand Experiment; attractive price-quality combinations; end-to-end system; market experiment; pricing structure; quality-differentiated market segments; quality-differentiated network service demand; Computer networks; Costs; Econometrics; Frequency; IP networks; Information analysis; Investments; Pricing; Quality of service; Web and internet services;

fLanguage

English

Publisher

ieee

Conference_Titel

Decision and Control, 1997., Proceedings of the 36th IEEE Conference on

Conference_Location

San Diego, CA

ISSN

0191-2216

Print_ISBN

0-7803-4187-2

Type

conf

DOI

10.1109/CDC.1997.657883

Filename

657883