Title :
Integration of PRINCE2 model into ITIL V3 model
Author :
Tanovic, A. ; Orucevic, F.
Author_Institution :
Fac. of Electr. Eng., Univ. of Sarajevo, Sarajevo, Bosnia-Herzegovina
Abstract :
PRINCE2 is the most popular methodology for the project methodology in ICT industry and ITIL V3 is the most popular methodology for organisation management or service management. The paper shows results for a implementation of 2 new services in IPTV system for a standard third phase of ITIL V3 service lifecycle and results for a new performed third phase of ITIL V3 service lifecycle which is a result of integration of PRINCE2 model into ITIL V3 model. The paper compares results from these 2 measurements and then concludes in which parameters is a new model better than the old one.
Keywords :
IPTV; organisational aspects; project management; ICT industry; IPTV system; ITIL V3 service lifecycle; PRINCE2 model; organisation management; project IN controlled environment 2; project methodology; service management; Databases; IPTV; Planning; Project management; Servers; Telecommunications; Testing; IPTV; ITIL V3; PRINCE2; Service Transition;
Conference_Titel :
Telecommunications Forum (TELFOR), 2011 19th
Conference_Location :
Belgrade
Print_ISBN :
978-1-4577-1499-3
DOI :
10.1109/TELFOR.2011.6143503
