DocumentCode
3214375
Title
Integration of PRINCE2 model into ITIL V3 model
Author
Tanovic, A. ; Orucevic, F.
Author_Institution
Fac. of Electr. Eng., Univ. of Sarajevo, Sarajevo, Bosnia-Herzegovina
fYear
2011
fDate
22-24 Nov. 2011
Firstpage
102
Lastpage
105
Abstract
PRINCE2 is the most popular methodology for the project methodology in ICT industry and ITIL V3 is the most popular methodology for organisation management or service management. The paper shows results for a implementation of 2 new services in IPTV system for a standard third phase of ITIL V3 service lifecycle and results for a new performed third phase of ITIL V3 service lifecycle which is a result of integration of PRINCE2 model into ITIL V3 model. The paper compares results from these 2 measurements and then concludes in which parameters is a new model better than the old one.
Keywords
IPTV; organisational aspects; project management; ICT industry; IPTV system; ITIL V3 service lifecycle; PRINCE2 model; organisation management; project IN controlled environment 2; project methodology; service management; Databases; IPTV; Planning; Project management; Servers; Telecommunications; Testing; IPTV; ITIL V3; PRINCE2; Service Transition;
fLanguage
English
Publisher
ieee
Conference_Titel
Telecommunications Forum (TELFOR), 2011 19th
Conference_Location
Belgrade
Print_ISBN
978-1-4577-1499-3
Type
conf
DOI
10.1109/TELFOR.2011.6143503
Filename
6143503
Link To Document