DocumentCode :
3245812
Title :
Bellcore´s CallManager system
Author :
Pepper, David J. ; Singhal, Sharad ; Soper, Scott
Author_Institution :
Bellcore, Morristown, NJ, USA
fYear :
1996
fDate :
30 Sep-1 Oct 1996
Firstpage :
49
Lastpage :
52
Abstract :
Bellcore´s CallManager system is an experimental prototype of a call screening and “follow-me anywhere” service platform that makes use of a personal appointment calendar and a personal phonebook (accessed through the customer´s wireline or wireless PDA) to determine the customer´s current location and the importance of each caller to the customer. This is an example of a future class of network-provided services that utilize advanced speech processing and customer specific data to greatly enhance the value of the telephone network to the customer. Such services allow important calls to reach the customer while screening out unwanted or unimportant calls. These services can potentially also proactively provide information to a customer “as it happens” wherever the customer may happen to be
Keywords :
notebook computers; personal communication networks; speech processing; speech recognition; telephone networks; user interfaces; voice mail; Bellcore´s CallManager system; advanced speech processing; call screening; customer specific data; follow-me anywhere service platform; network-provided services; personal appointment calendar; personal phonebook; telephone network; wireless PDA; wireline PDA; Automatic speech recognition; Calendars; Communication system control; Graphical user interfaces; Personal communication networks; Personal digital assistants; Prototypes; Speech processing; Telephony; Voice mail;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Interactive Voice Technology for Telecommunications Applications, 1996. Proceedings., Third IEEE Workshop on
Conference_Location :
Basking Ridge, NJ
Print_ISBN :
0-7803-3238-5
Type :
conf
DOI :
10.1109/IVTTA.1996.552732
Filename :
552732
Link To Document :
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