• DocumentCode
    3246982
  • Title

    Performance evaluation of SmarTspelLR: a continuously spelled name recognizer over the telephone

  • Author

    Junqua, Jean-Claude ; Galler, Michael

  • Author_Institution
    Speech Technol. Lab., Panasonic Technol. Inc., Santa Barbara, CA, USA
  • fYear
    1996
  • fDate
    30 Sep-1 Oct 1996
  • Firstpage
    143
  • Lastpage
    146
  • Abstract
    We report on the evaluation of two applications using spelled name recognition. We report on the evaluation of the whole system during a four month field evaluation on two different tasks: a call routing device and an e-mail reader system. The field evaluation showed that nearly 90% of the calls were completed successfully. After describing the technology and the evaluation procedure, the results are presented and the type of errors discussed
  • Keywords
    electronic mail; errors; hidden Markov models; speech recognition; telephony; voice mail; SmarTspelL; call routing device; continuously spelled name recognizer; e-mail reader system; errors; hidden Markov model; performance evaluation; telephone; Automatic speech recognition; Databases; Electronic mail; Hidden Markov models; Laboratories; Navigation; Routing; Speech analysis; Speech recognition; Telephony;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Interactive Voice Technology for Telecommunications Applications, 1996. Proceedings., Third IEEE Workshop on
  • Conference_Location
    Basking Ridge, NJ
  • Print_ISBN
    0-7803-3238-5
  • Type

    conf

  • DOI
    10.1109/IVTTA.1996.552798
  • Filename
    552798
    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=3246982