Title :
Developing single source documentation
Author_Institution :
SingleSource Associates, Markham, Ont., Canada
Abstract :
Writers often have to create documents for different audiences and for different media (e.g. paper, online, help, training). However, timelines and budgets for developing documentation are often tight. That means we have to find more efficient ways to develop documentation. One way is to consider single sourcing information for multiple users and media. While single sourcing takes more up-front planning, it can significantly decrease costs and development times once implemented
Keywords :
human factors; professional communication; word processing; budgets; development times; multiple users; single source documentation development; single sourcing information; timelines; up-front planning; writers; Assembly; Costs; Documentation; Information analysis; Knowledge transfer; Process design; Prototypes; Sections; Testing; Usability;
Conference_Titel :
Professional Communication Conference, 1999. IPCC 99. Communication Jazz: Improvising the New International Communication Culture. Proceedings. 1999 IEEE International
Conference_Location :
New Orleans, LA
Print_ISBN :
0-7803-5709-4
DOI :
10.1109/IPCC.1999.799151