Subjective Evaluation of Latency and Packet Loss in a Cloud-Based Game

On-demand multimedia services are more popular than ever and continue to grow. Consumers can now stream music, movies, television, and video games at the push of a button. Such services typically require a minimum connection speed to support streaming. However, transient network effects such as packet loss and delay variation can play a crucial role in determining the user quality of experience (QoE) in streaming multimedia systems. This paper will seek to establish the subjective impact of negative network effects on the user experience of a popular cloud-based on-demand video game service.