Title :
Advantages of an ITIL-based Process Framework in a Complex SAP® System Landscape
Author :
Koch, Holger ; Gierschner, Christiane
Author_Institution :
RWE Syst. Comput. GmbH, Essen
Abstract :
This document presents the advantages of an ITIL-based process framework in a complex SAPreg system landscape by the example of the RWE systems SAPreg environment.
Keywords :
business data processing; software tools; ITIL-based process framework; complex SAP system landscape; Companies; Conferences; Costs; Environmental management; Financial management; Human resource management; Information technology; Quality management; Risk management; Technology management; Change Management; ITIL Framework; SAP®; TCO;
Conference_Titel :
Intelligent Data Acquisition and Advanced Computing Systems: Technology and Applications, 2007. IDAACS 2007. 4th IEEE Workshop on
Conference_Location :
Dortmund
Print_ISBN :
978-1-4244-1347-8
Electronic_ISBN :
978-1-4244-1348-5
DOI :
10.1109/IDAACS.2007.4488454
