• DocumentCode
    3271776
  • Title

    Using Artificial Fish Swarm Algorithm to Optimize Service Satisfaction Performance and Characteristic Model for Mainland Tourist in Taiwan

  • Author

    Su-Mei Lin ; Liu Gang ; Wen-Tsao Pan

  • Author_Institution
    Dept. of Marketing & Logistics, China Univ. of Technol., Taipei, Taiwan
  • fYear
    2013
  • fDate
    16-18 Jan. 2013
  • Firstpage
    1590
  • Lastpage
    1593
  • Abstract
    In this article, two groups of analysis results of grey relational analysis and SOM will be used by this article as dependent variables, and 9 question items of satisfaction will be used as independent variables to perform the construction of GRNN, meanwhile, newer AFSA and PSO will be used to adjust the parameters of GRNN so that the classification forecast capability can be enhanced. From the analysis result, it can be seen that although the convergence speed of RMSE of AFSA optimized GRNN model is slower, yet it can jump away from local minimal value, meanwhile, the classification forecast accuracy is also higher PSO optimized GRNN model and general GRNN model.
  • Keywords
    customer satisfaction; grey systems; particle swarm optimisation; pattern classification; regression analysis; self-organising feature maps; travel industry; GRNN; PSO; SOM; Taiwan; artificial fish swarm algorithm; classification forecast capability; dependent variable; general regression neural network; grey relational analysis; independent variable; mainland tourist characteristic model; particle swarm optimization; service satisfaction performance; slef-organizing map; Analytical models; Classification algorithms; Cultural differences; Marine animals; Mathematical model; Particle swarm optimization; Predictive models; Artificial Fish Swarm Algorithm; General Regression Neural Network; Grey Relational Analysis; Self-Organizing Feature Maps;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Intelligent System Design and Engineering Applications (ISDEA), 2013 Third International Conference on
  • Conference_Location
    Hong Kong
  • Print_ISBN
    978-1-4673-4893-5
  • Type

    conf

  • DOI
    10.1109/ISDEA.2012.382
  • Filename
    6455207