Behavioral aspects for agent-based models of resilient urban systems

This paper discusses behavioral aspects for agent-based models of resilient urban systems. Human behavior in emergency situations is not driven by rational deliberation, but usually based on intuitive decision making and on heuristics. With high levels of risk and uncertainty, mass-psychological propensities tend to occur as well: People no longer orientate themselves to facts, but to other people. Mal-adaptive decision making heuristics might entail information cascades and irrational decisions on the collective level. Based on previously developed agent-based models, we draft a concept for integrating such behavioral aspects into models of urban emergencies.