ERP Implementation Process Analysis Based on the Key Success Factors

Enterprise resource planning (ERP) is an amalgamation of a company´s information systems designed to bind more closely a variety of company functions including human resources, inventories and financials while simultaneously linking the company to customers and vendors.This thesis is based on the theory of product life cycle, and the process of ERP is divided into four phase: planning, implementation, stabilization and improvement. Critical success factors in each phase are identified by paper research, case study and investigation. An ERP implementation process model based on the critical success factors (CSFs) is proposed in the paper.The thesis analyzes the global planning, stages and business process rebuilding in the process of QIHE pharmaceutical´s ERP. Improvement on management and financing before and after ERP implementation are contrasted and we come to the following conclusions. (1) The CSFs in the planning phase is comprehensive investigation and evaluation. (2) The CSFs in the implementation phase is effective project management team. (3) The CSFs in the stabilization phase is appropriate information management system. (4) The CSFs in the improvement phase is change on demand and continue to innovate. (5) The CSFs throughout the product life cycle is business process rebuilding.