Title :
SIP-based Interactive Voice Response System using FreeSwitch EPBX
Author :
Ansari, Abdullah Mohammad ; Nehal, Md Faisal ; Qadeer, Mohammed Abdul
Author_Institution :
Dept. of Comput. Eng., Aligarh Muslim Univ., Aligarh, India
Abstract :
Accessing information during a call without having to open up a web browser in a phone is not only easier but also efficient in time-constraint situations. To achieve this, we have implemented an Interactive Voice Response System (IVRS) for SIP-based phones. Telecommunication services plays a vital role in exchange of information. Although this system is limited to SIP-based phones, we propose a general IVRS that can be implemented for a regular network operator.
Keywords :
mobile handsets; private telephone exchanges; signalling protocols; telecommunication services; FreeSwitch EPBX; SIP based interactive voice response system; general IVRS; regular network operator; telecommunication services; time constraint situations; web browser; Computers; GSM; Internet; Mobile handsets; Servers; Wireless LAN; XML; FreeSwitch; Interactive Voice Response System (IVRS); PBX; Session Initiation Protocol (SIP);
Conference_Titel :
Wireless and Optical Communications Networks (WOCN), 2013 Tenth International Conference on
Conference_Location :
Bhopal
Print_ISBN :
978-1-4673-5997-9
DOI :
10.1109/WOCN.2013.6616224
