Explore the Knowledge Integration in Knowledge Teams from a Transactive Memory Perspective

Knowledge has become the most important source of competition in the knowledge era. Organizations establish knowledge teams with knowledge workers who have different specialties to accomplish specific tasks. Knowledge integration combines individual knowledge to achieve synergy and is important to knowledge teams. This study adopts a transactive memory perspective to understand if knowledge integration can result in better performance. Questionnaires were e-mail to knowledge team members in organizations. The results indicate that the transactive memory system is positive related to knowledge integration and further affects team performance, both output performance and process performance. In addition, the concept of transactive memory systems contains three constructs. Specialization and credibility are positive related with coordination. Implications are further discussed.