Title :
Logistics Performance Evaluation of Logistics Enterprise Integrated with KPIs and FAHP Model
Author :
Lu, Zhi-ping ; Lu, Cheng-yu
Author_Institution :
Dept. of Manage., Guangxi Univ. of Technol., Liuzhou, China
Abstract :
This paper will take a logistics company for example, and analyze its operation situations firstly. And then we try to build the system of performance evaluation index based on the KPIs method. Thirdly, this paper calculates the weight of evaluation index by fuzzy analytic hierarchy process method (FAHP), and tries to evaluate the logistics performance of this company. Result of example has proved that KPIs and FAHP model can be used to evaluate the logistics performance of logistics enterprise, and analysis process is very effective.
Keywords :
fuzzy set theory; logistics; FAHP model; KPI model; fuzzy analytic hierarchy process method; key performance indicator; logistics enterprise; logistics performance evaluation; Analytical models; Companies; Indexes; Logistics; Performance evaluation; Transportation;
Conference_Titel :
Computer and Management (CAMAN), 2011 International Conference on
Conference_Location :
Wuhan
Print_ISBN :
978-1-4244-9282-4
DOI :
10.1109/CAMAN.2011.5778845