Barriers to Electronic Government Citizens´ Adoption: A Case of Municipal Sector in the Emirate of Abu Dhabi

Author

AlNuaimi, Mariam ; Shaalan, Khaled ; Alnuaimi, Moza ; Alnuaimi, Klaithem

Author_Institution

Fac. of Eng., British Univ. in Dubai United Arab Emirates, Dubai, United Arab Emirates

fYear

2011

fDate

6-8 Dec. 2011

Firstpage

398

Lastpage

403

Abstract

The advances in information and communication technologies have changed the way the governments interact with their citizens. The development of the internet and its vast capabilities played a vital role in this change. According the UN report 2010, the UN e-Government development index of the world rated United Arab Emirates in 49 which comes late 17 places than 2008 ranking. During 2008 the UAE ranked in 32. Therefore, it can be seen that UAE is having some troubles in citizens´ adoption of the e-Government. In this paper, we will examine the key berries to the use of the e-Government services by citizens through testing the effect of 11 independent variables on the citizens´ use of e-Government in municipal of Emirate of Abu Dhabi.

Keywords

government data processing; Emirate of Abu Dhabi; Internet; UN e-government development index; United Arab Emirates; United Nations; e-government service; electronic government citizen adoption; information and communication technology; municipal sector; Computers; Correlation; Electronic government; Information systems; Information technology; Internet; Citizens´ Adoption of e-Government; Citizens´ perception of eGovernment; adaption to eGovernment; eGovernment;

fLanguage

English

Publisher

ieee

Conference_Titel

Developments in E-systems Engineering (DeSE), 2011

Conference_Location

Dubai

Print_ISBN

978-1-4577-2186-1

Type

conf

DOI

10.1109/DeSE.2011.65

Filename

6150013