Factory automation support technology (FAST): a new paradigm of continuous learning and support using a wearable

A new paradigm of continuous learning and support using a wearable computer is presented. The features of a Wearable Electronic Performance Support System (WEPSS) are contrasted with more traditional training and support approaches. Our goal is to support mobile factory personnel in accomplishing complex technical tasks. Such a system allows workers to ask for advice, receive instruction, access productivity tools, communicate with others, and assess their knowledge on a continuous basis in a mobile environment. We call this concept Factory Automation Support Technology (FAST). Using a wearable computer, workers interact with local and remote learning and support resources as they move throughout a facility. An architecture is described embodying the concepts presented and initial efforts to realize the system are described.