Title :
Evaluating the accessibility of Small and Medium Enterprise (SME) websites in Malaysia
Author :
Isa, Wan Abdul Rahim Wan Mohd ; Aziz, Maslina Abdul ; Razak, Muhammad Raimi Bin Abdul
Author_Institution :
Fac. of Comput. & Math. Sci., Univ. Teknol. MARA, Shah Alam, Malaysia
fDate :
Nov. 29 2011-Dec. 1 2011
Abstract :
The involvement of companies in Small and Medium Enterprise (SME) industry in Malaysia is encouraging. In addition, there are growing interest to evaluate accessibility level of different genre of websites. However, the accessibility level of SMEs website in Malaysia has not yet being evaluated. The main objective of this paper is to evaluate the accessibility level of SME website in Malaysia. Twenty two categories of SMEs, which contains two hundred and twenty websites, were selected from the web portal at www.shoppy.com.my. The accessibility evaluation was done by using EvalAccess 2.0 to evaluate the accessibility level according to the WCAG 1.0 guideline published by the World Wide Web Consortium (W3C). The study revealed several accessibility issues for the selected sample of SME websites in Malaysia and ends with few recommendations for further improvement of the website accessibility towards better improved online services and information for normal and disabled user.
Keywords :
Internet; Web sites; portals; small-to-medium enterprises; EvalAccess 2.0; Malaysia; WCAG 1.0 guideline; Web portal; World Wide Web Consortium; accessibility evaluation; disabled user; normal user; online services; small and medium enterprise Websites; Art; Electronic government; Guidelines; HTML; Pediatrics; Videos; Web sites; Malaysia; Small Medium Enterprise (SME); accessibility; websites;
Conference_Titel :
User Science and Engineering (i-USEr), 2011 International Conference on
Conference_Location :
Shah Alam, Selangor
Print_ISBN :
978-1-4577-1654-6
DOI :
10.1109/iUSEr.2011.6150552
