Stakeholder Identification Methods in Software Requirements: Empirical Findings Derived from a Systematic Review

One of the key challenges to producing high-quality software is to identify and to understand the software requirements. In the requirements acquisition, one of the crucial parts is the stakeholder identification. This paper reports a systematic review of empirical studies concerning the usefulness of stakeholder identification methods in requirements software, and the subsequential empirical evidence gathered from those studies. The paper findings are presented from two points of view: firstly, the impact of stakeholder identification on software requirements quality, and secondly, practices developed to carry out this task. Also, the present paper aims to describe the studies analyzed uniformly and show their contributions in this field.