DocumentCode
3322222
Title
The usability risk
Author
Platt, Ann-Byrd
fYear
1999
fDate
1999
Firstpage
396
Lastpage
400
Abstract
The article has two basic premises: why good user interface design matters more for e-commerce than for most online endeavors; and why-despite lots of corporate head-nodding and murmurs of assent-it´s still very hard to achieve. The author is working on an e-commerce “wallet” project and struggling with two UI issues. One is minor, the type of wrangle designers and engineers bicker over daily. The second is both more serious and discouraging because it involves institutional change; in this case, the relinquishing of an historical artifact by a large Internet browser
Keywords
Internet; electronic commerce; human factors; interactive systems; online front-ends; user interfaces; UI issues; e-commerce; e-commerce wallet project; historical artifact; institutional change; large Internet browser; online endeavors; usability risk; user interface design; Boats; Cryptography; Design engineering; Electronic commerce; Information security; Insurance; Internet; Logic; Usability; User interfaces;
fLanguage
English
Publisher
ieee
Conference_Titel
Reliable Distributed Systems, 1999. Proceedings of the 18th IEEE Symposium on
Conference_Location
Lausanne
ISSN
1060-9857
Print_ISBN
0-7695-0290-3
Type
conf
DOI
10.1109/RELDIS.1999.805130
Filename
805130
Link To Document