Title :
A combination classification method of multiple decisions trees-based on generic algorithm towards customer behavior
Author :
Cui Xiao-jian ; Tong Wei-min ; Li Yi-jun
Author_Institution :
Sch. of Manage., Harbin Inst. of Technol., Harbin
Abstract :
In order to solve the classification problems of customer behaviors with randomicity and non-conformability, a combination classification method is proposed of multiple decision trees based on genetic algorithm. In this method, multiple decision trees that adopt the method of probability measurement level output are combined in parallel. Genetic algorithm is utilized to optimize connection weight matrix in combination algorithm. Furthermore, two sets of simulation experiment data are used to test and evaluate the proposed method. Results of the experiments indicate that the proposed method generates a higher classification accuracy rate than other methodspsila for customer behavior segmentation.
Keywords :
customer satisfaction; decision trees; genetic algorithms; matrix algebra; pattern classification; combination classification method; connection weight matrix; customer behavior segmentation; generic algorithm; multiple decisions trees; probability measurement level output; Bayesian methods; Classification tree analysis; Conference management; Customer relationship management; Decision trees; Engineering management; Financial management; Genetic algorithms; Technology management; Voting; classification; customer behaviors; decision trees; generic algorithm;
Conference_Titel :
Management Science and Engineering, 2008. ICMSE 2008. 15th Annual Conference Proceedings., International Conference on
Conference_Location :
Long Beach, CA
Print_ISBN :
978-1-4244-2387-3
Electronic_ISBN :
978-1-4244-2388-0
DOI :
10.1109/ICMSE.2008.4668901