DocumentCode :
3325420
Title :
An empirical study on market knowledge competence, marketing capabilities, and organizational performance
Author :
Rui Zhang ; Ke-yi Wang ; Li-kun Xia
Author_Institution :
Sch. of Manage., Dalian Univ. of Technol., Dalian
fYear :
2008
fDate :
10-12 Sept. 2008
Firstpage :
1018
Lastpage :
1023
Abstract :
Based on the review of the relevant researches in the field of market knowledge, this paper analyzed theories of market knowledge competence and summarized the structure of the market knowledge competence firstly. It puts forward that market knowledge competence is made up of three aspects: customer knowledge management capability, competitor knowledge management capability, and interior knowledge integration capability. Secondly, this study analyzed the relationship between market knowledge competence and organizational performance, and developed a theoretical model. Furthermore, this paper made an empirical investigation to test the model. The result shows, customer knowledge management capability and competitor knowledge management capability are positively related to interior knowledge integration capability, and the market knowledge competence has a positive effect on marketing capabilities. As a result, marketing capabilities plays a moderate role in the relationship between market knowledge competence and organizational performance.
Keywords :
knowledge management; marketing; organisational aspects; competitor knowledge management capability; customer knowledge management capability; interior knowledge integration capability; market knowledge competence; marketing capabilities; organizational performance; Conference management; Customer relationship management; Engineering management; Knowledge management; Marketing management; Performance analysis; Research and development management; Supply chain management; Technology management; Testing; knowledge management; market knowledge; market knowledge competence; marketing capabilities; organizational performance;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Management Science and Engineering, 2008. ICMSE 2008. 15th Annual Conference Proceedings., International Conference on
Conference_Location :
Long Beach, CA
Print_ISBN :
978-1-4244-2387-3
Electronic_ISBN :
978-1-4244-2388-0
Type :
conf
DOI :
10.1109/ICMSE.2008.4669036
Filename :
4669036
Link To Document :
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