Title :
Knowledge-based systems support for information centers
Author :
Nunamaker, Jay F., Jr. ; Konsynski, B.R. ; Chen, Minder ; Vinze, Ajay S. ; Chen, Y. Irene Liou ; Helme, M.M.
Author_Institution :
Dept. of Manage. Inf. Syst., Arizona Univ., Tucson, AZ, USA
Abstract :
The Information Center Expert (ICE) project, which attempts to provide knowledge-based support for information centres (ICs), is described. The project has three divisions, corresponding to the three areas of responsibility for information centers: Information Center Expert for Consultation, Distribution, and Help-Service (ICE/C, ICE/D, and ICE/H). The authors present the ICE/C architecture and discuss functional extensions to ICE/C, i.e., ICE/D and ICE/H for supporting the other responsibilities of the IC. An approach to knowledge elicitation using a group decision support environment is presented. The use of an object-oriented approach as a representation technique is discussed.<>
Keywords :
DP management; expert systems; information centres; knowledge engineering; ICE/C; ICE/D; ICE/H; Information Center Expert; group decision support environment; information centers; knowledge elicitation; knowledge-based support; object-oriented approach; Data processing; Educational institutions; Hardware; Ice; Information analysis; Knowledge based systems; Management information systems; Personnel; Software prototyping; System testing;
Conference_Titel :
System Sciences, 1988. Vol.III. Decision Support and Knowledge Based Systems Track, Proceedings of the Twenty-First Annual Hawaii International Conference on
Conference_Location :
Kailua-Kona, HI, USA
Print_ISBN :
0-8186-0843-9
DOI :
10.1109/HICSS.1988.11893
