DocumentCode :
3327581
Title :
Measuring performance of public procurement for innovation
Author :
Peng Hong-guang ; Cai Jian-hu
Author_Institution :
Sch. of Econ. & Manage., Zhejiang Univ. of Sci. & Technol., Hangzhou
fYear :
2008
fDate :
10-12 Sept. 2008
Firstpage :
1880
Lastpage :
1885
Abstract :
The potential of public procurement for innovation has received growing emphasis recently. Stimulating independent innovation has become one of goals of public procurement in China. Measuring performance is conducive to evaluate governmental behavior and the effect of public procurement on innovation, improve governmental performance, and advance achieving the goal of innovation. We employ service quality, efficiency, and effectiveness as three measurement criteria. Service quality measure mainly deals with the customer satisfaction. Efficiency measure requires comparing the cost to output and outcome of public procurement. Effectiveness measure captures the extent to which the government stimulates firmspsila innovation and the society benefit from the innovation caused by public procurement. Subsequently, we find out concrete indexes under every criterion and construct performance measurement index system. Finally, we introduce the approach of measurement.
Keywords :
customer satisfaction; innovation management; procurement; public administration; China; customer satisfaction; effectiveness; efficiency; governmental performance; innovation; public procurement; service quality; Conference management; Contracts; Current measurement; Engineering management; Finance; Government; Innovation management; Procurement; Technological innovation; Technology management; effectiveness; efficiency; innovation; performance measurement; public procurement; service quality;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Management Science and Engineering, 2008. ICMSE 2008. 15th Annual Conference Proceedings., International Conference on
Conference_Location :
Long Beach, CA
Print_ISBN :
978-1-4244-2387-3
Electronic_ISBN :
978-1-4244-2388-0
Type :
conf
DOI :
10.1109/ICMSE.2008.4669160
Filename :
4669160
Link To Document :
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