DocumentCode
3327811
Title
Towards Defining Knowledge Management Success
Author
Jennex, Murray E. ; Smolnik, Stefan ; Croasdell, David
Author_Institution
San Diego State Univ., CA
fYear
2007
fDate
Jan. 2007
Abstract
Discussions at previous HICSS conferences have shown that there is no general agreement on definitions of knowledge management (KM) and knowledge management systems (KMS) success. A deep understanding of these concepts would help to design and implement efficient KM initiatives and systems. We present an exploratory research study to begin and facilitate a debate that will hopefully lead to a consensus definition of KM and KMS success. We chose an expert panel approach followed by two exploratory surveys to approach the KM and KMS success definition. The research shows only a few points of consensus. We present areas of agreement as well as of disagreement, which serve as a good starting point for further discussions on KM and KMS success
Keywords
knowledge management; HICSS conferences; expert panel approach; knowledge management; knowledge management systems; Computer networks; Conference management; Cost accounting; Databases; Knowledge management; Management training; Process design; Protection; Resource management; Security;
fLanguage
English
Publisher
ieee
Conference_Titel
System Sciences, 2007. HICSS 2007. 40th Annual Hawaii International Conference on
Conference_Location
Waikoloa, HI
ISSN
1530-1605
Electronic_ISBN
1530-1605
Type
conf
DOI
10.1109/HICSS.2007.571
Filename
4076769
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