Title :
Towards Defining Knowledge Management Success
Author :
Jennex, Murray E. ; Smolnik, Stefan ; Croasdell, David
Author_Institution :
San Diego State Univ., CA
Abstract :
Discussions at previous HICSS conferences have shown that there is no general agreement on definitions of knowledge management (KM) and knowledge management systems (KMS) success. A deep understanding of these concepts would help to design and implement efficient KM initiatives and systems. We present an exploratory research study to begin and facilitate a debate that will hopefully lead to a consensus definition of KM and KMS success. We chose an expert panel approach followed by two exploratory surveys to approach the KM and KMS success definition. The research shows only a few points of consensus. We present areas of agreement as well as of disagreement, which serve as a good starting point for further discussions on KM and KMS success
Keywords :
knowledge management; HICSS conferences; expert panel approach; knowledge management; knowledge management systems; Computer networks; Conference management; Cost accounting; Databases; Knowledge management; Management training; Process design; Protection; Resource management; Security;
Conference_Titel :
System Sciences, 2007. HICSS 2007. 40th Annual Hawaii International Conference on
Conference_Location :
Waikoloa, HI
Electronic_ISBN :
1530-1605
DOI :
10.1109/HICSS.2007.571
