• DocumentCode
    3335666
  • Title

    Guesswork and common sense: the alphabetic reference design process for Microsoft Works

  • Author

    Grimm, Rick

  • Author_Institution
    Microsoft Corp., Redmond, WA, USA
  • fYear
    1988
  • fDate
    5-7 Oct 1988
  • Firstpage
    19
  • Lastpage
    20
  • Abstract
    It has been found that the Microsoft alphabetic reference paradigm is a flexible model for documenting software applications. It makes it possible to tailor manuals to a diverse range of software, reduce page count, and provide a usable tool for serial (step-by-step) and holistic (concept-oriented) learners. After discussing reference organization considerations and paradigm options, the author describes the modified alphabetic paradigm for the Microsoft Works Reference
  • Keywords
    system documentation; technical presentation; user manuals; Microsoft Works; alphabetic reference paradigm; manuals; reference design process; software applications; Application software; Books; Databases; Dictionaries; Documentation; Encyclopedias; Management training; Process design; Software tools; User interfaces;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Professional Communication Conference, 1988. IPCC '88 Conference Record. On the Edge: A Pacific Rim Conference on Professional Technical Communication., International
  • Conference_Location
    Seattle, WA
  • Type

    conf

  • DOI
    10.1109/IPCC.1988.23988
  • Filename
    23988