Title :
Guesswork and common sense: the alphabetic reference design process for Microsoft Works
Author_Institution :
Microsoft Corp., Redmond, WA, USA
Abstract :
It has been found that the Microsoft alphabetic reference paradigm is a flexible model for documenting software applications. It makes it possible to tailor manuals to a diverse range of software, reduce page count, and provide a usable tool for serial (step-by-step) and holistic (concept-oriented) learners. After discussing reference organization considerations and paradigm options, the author describes the modified alphabetic paradigm for the Microsoft Works Reference
Keywords :
system documentation; technical presentation; user manuals; Microsoft Works; alphabetic reference paradigm; manuals; reference design process; software applications; Application software; Books; Databases; Dictionaries; Documentation; Encyclopedias; Management training; Process design; Software tools; User interfaces;
Conference_Titel :
Professional Communication Conference, 1988. IPCC '88 Conference Record. On the Edge: A Pacific Rim Conference on Professional Technical Communication., International
Conference_Location :
Seattle, WA
DOI :
10.1109/IPCC.1988.23988
