Defining the role of in-house documentation

Author

Mirel, B.

Author_Institution

Illinois Inst. of Technol., Chicago, IL

fYear

1988

fDate

5-7 Oct 1988

Firstpage

163

Lastpage

168

Abstract

The author identifies and describes five approaches that in-house writers need to take to develop organizationally effective manuals; (1) conducting contextual audience analyses; (2) establishing two support teams (documentation development and implementation); (3) assuming liaison roles; (4) defining privileged and shared knowledge; and (5) testing the actual use of the manual

Keywords

professional aspects; system documentation; technical presentation; contextual audience analyses; effective manuals; in-house documentation; in-house writers; liaison roles; privileged knowledge; shared knowledge; support teams; Communication networks; Computer aided instruction; Documentation; Employment; Guidelines; Innovation management; Manuals; Programming profession; Testing; Writing;

fLanguage

English

Publisher

ieee

Conference_Titel

Professional Communication Conference, 1988. IPCC '88 Conference Record. On the Edge: A Pacific Rim Conference on Professional Technical Communication., International

Conference_Location

Seattle, WA

Type

conf

DOI

10.1109/IPCC.1988.24023

Filename

24023

Link To Document

https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=3336085